Contact & Grievance Redressal

AURÉLIA · Effective from the date shown on your order confirmation.

Seller details

AURÉLIA.

Address: Hyderabad.

Email: drapeinn@gmail.com · Phone/WhatsApp: 917993317790.

Grievance Officer

In line with the Consumer Protection (E-Commerce) Rules, 2020, our Grievance Officer is:

AURÉLIA — Customer Support · 917993317790 · drapeinn@gmail.com.

We acknowledge complaints within 48 hours and aim to resolve them within 30 days of receipt.

Data-protection contact

For questions about your personal data or to exercise your rights under the DPDP Act, 2023, contact drapeinn@gmail.com.

Further escalation

If you are not satisfied with our response, you may approach the National Consumer Helpline (1915) or the appropriate Consumer Disputes Redressal Commission.